Privacy Policy

Privacy policy for Wanderlust.co.uk

Dreamstime

Last Updated: 30/12/2020

We respect the privacy of every person who visits or interacts with www.wanderlust.co.uk (the “Site”) and who is interested in our services. We are committed to ensuring transparency in terms of how we process personal data within our business.

1. Purpose of this Policy

This privacy policy (“Privacy Policy”) explains our approach to any personal information that we might collect from you or which we have obtained about you from a third party and the purposes for which we process your personal information. This Privacy Policy also sets out your rights in respect of our processing of your personal information. 

This Privacy Policy will inform you of the nature of the personal information about you that is processed by us and how you can request that we delete, update, transfer it and/or provide you with access to it.

This Privacy Policy is intended to assist you in making informed decisions when using the Site and our services. Please take a moment to read and understand it. Please note that it should be read in conjunction with our Website Terms of Use.

2. Who are we and what do we do?

The Site and our services are operated by Wanderlust Publications Limited, (“we”, “us” or “our”). For more information click here.

Wanderlust Publications Limited is the data controller responsible for your personal information and is registered at the UK Information Commissioner’s Office with registration number: ZA443529

Wanderlust Publications Limited is an English company with registered company number: 02811057 and whose registered office is at Capital House, 25 Chapel Street, London, NW1 5DH.

3. How to contact us?

If you have any questions about this Privacy Policy or want to exercise your rights set out in this Privacy Policy, please contact us by:

  • sending an e-mail to info@wanderlust.co.uk; or
  • calling us on: +44 203 771 7200

4. What personal information do we collect and how do we use it?

Our primary goal in collecting personal information from you is to: (i) fulfil our subscription services; (ii) manage our business relationships with advertisers and vendors; (iii) handle customer inquiries; (iv) help us improve our services and develop and market our services promote our services; (v) collaborate with third party contributors for content in our publications; (vi) comply with any applicable law, court order, other judicial process, or the requirements of a regulator; and (vii) use as otherwise required or permitted by law.

In particular, we use your personal information for the following purposes:

Fulfilment of subscription services. For more information click here.

We collect and maintain personal information that you voluntarily submit to us during your use of the Sites and/or our Services to fulfil the magazine and/or e-newsletter subscription services you requested. On occasion, we obtain your subscription data indirectly via our third party partners.

Who do we share your personal information with for this purpose?

We might share your personal information with the following categories of third parties:

  • To verify card payments – credit card companies and other payment providers; and
  • To deliver our subscription services – online distribution platforms, order fulfilment platforms, and delivery / postal companies.

What is our legal basis?

It is necessary for us to use your personal information in this way to perform our obligations in accordance with any contract that we may have with you.

Managing relationships with advertisers and vendors. For more information click here.

Our sales team collects and maintains personal information of advertisers and other vendors in order to manage transactions and business relationships on a day-to-day basis.

Who do we share such personal information with for this purpose?

We may share this type of personal information with the following categories of third parties:

  • To fulfil contractual advertising services - online distribution platforms; and
  • To build business relationships - online distribution platforms and event companies.

What is our legal basis?

In some circumstances, it is necessary for us to use your personal information in this way to perform our obligations in accordance with a contract that we may have with you.

Otherwise, it is in our legitimate business interests to process this type of personal data for day-to-day commercial purposes.

Client enquiries and services. For more information click here.

Our Site allows you to request information about our services and report issues via a dedicated email addresses or telephone enquiry line. Contact information will be requested when you are making enquiries, together with details of other personal information that is relevant to your enquiry. This information is used in order to enable us to respond to your requests, and contact you with information and notices related to your use of our services and the Site.

Who do we share your personal information with for this purpose?

We do not share your personal information for this purpose

What is our legal basis?

It is in our legitimate interest to use your personal information in such a way to ensure that we provide the very best client service we can to you.

Marketing communications.

We carry out the following marketing activities using your personal information:

  • Postal marketing. For more information click here

We use information that we observe about you from your interactions with our Site, our email communications to you and/or with our publications, and/or your address details, to send you marketing communications by post.

Who do we share your personal information with for these purposes?

We share your personal information with a variety of third party postal providers who assist us in delivering our postal marketing campaigns to you, including the post office.

What is our legal basis?

Where your personal information is completely anonymised, we do not require a legal basis to use it as the personal information will no longer constitute personal information that is regulated under data protection laws. However, our collection and use of such anonymised information may be subject to other laws where your consent is required. Please see our Cookie Policy for further details.

Where your personal information is not in an anonymous form, such as your postal address, it is in our legitimate interest to use your personal information for postal marketing.

We will only use your location data where we have your consent to do so.

  • Email marketing. For more information click here

We use information that we observe about you from your interactions with our Site, our email communications to you and/or with our publications, and/or your email address, to send you marketing communications by email, where you have consented to receive such marketing communications, or where we have another lawful basis to do so.

Who do we share your personal information with for these purposes?

We share your personal information with a variety of third party email marketing providers who assist us in delivering our email marketing campaigns to you.

What is our legal basis?

Where your personal information is completely anonymised, we do not require a legal basis to use it as the personal information will no longer constitute personal information that is regulated under data protection laws. However, our collection and use of such anonymised personal information may be subject to other laws where your consent is required. Please see our Cookie Policy for further details.

Where your personal information is not in an anonymous form, it is in our legitimate interest to use your personal information for marketing purposes.

We will only send you marketing communications via email where you have consented to receive such marketing communications, or where we have a lawful right to do so.

  • Online personalised advertising. For more information click here

We use information that we observe about you from your interactions with our Site, our email communications to you and/or with our publications to provide you with personalised online advertising.

Who do we share your personal information with for these purposes?

We share your personal information with a variety of third party service providers who assist us with our online personalised advertising campaigns. These providers are described in our Cookie Policy.

What is our legal basis?

Where your personal information is completely anonymised, we do not require a legal basis to use it as the personal information will no longer constitute personal information that is regulated under data protection laws. However, our collection and use of such anonymised personal information may be subject to other laws where your consent is required. Please see our Cookie Policy for further details.

Where your personal information is not in an anonymous form, it is in our legitimate interest to use your personal information for marketing purposes.

  • Social media remarketing. For more information click here

We use information that we observe about you from your interactions with our Site, our email communications to you and/or with our publications to provide you with personalised advertising on social media channels operated by Facebook and/or Google where you are a registered user of such services.

We do this using Facebook Customer Audiences and/or Google Customer Match respectively. Please note that such activity is also subject to the privacy choices you have elected to make on such services.

Who do we share your personal information with for these purposes?

We share your email address with third party service providers who assist us with social media remarketing campaigns.

Your encrypted email address is also shared by us or our third party service providers  with Facebook and/or Google under the terms of their Facebook Customer Audiences and/or Google Customer Match services respectively.

What is our legal basis?

Where your personal information is completely anonymised, we do not require a legal basis to use it as the personal information will no longer constitute personal information that is regulated under data protection laws. However, our collection and use of such anonymised personal information may be subject to other laws where your consent is required. Please see our Cookie Policy for further details.

Where your personal information is not in an anonymous form, it is in our legitimate interest to use your personal information for marketing purposes.

We will only engage in social media remarketing where you have consented to us [using your email address] [sharing your email address in an encrypted format with Facebook and/or Google respectively] for marketing purposes.

  • Social media insight. For more information click here

Where you are a registered user of Facebook, or of a Google service, we will use your email address in an encrypted format to enable Facebook and Google to find other registered users of their services that share similar interests to you based on:

  • information that we observe about you from your interactions with our Site, our email communications to you and/or with our publications; and
  • the information Facebook and/or Google hold about you.

We do this using Facebook Lookalike Audiences and/or Google Similar Audience respectively. Please note that such activity is subject to the privacy choices you have elected to make on such services.

Who do we share your personal information with for these purposes?

We share your email address with third party service providers who assist us with social media remarketing campaigns.

Your encrypted email address is also shared by us or our third party marketing consultancies with Facebook and/or Google under the terms of their Facebook Customer Audiences and/or Google Customer Match respectively.

What is our legal basis?

Where your personal information is completely anonymised, we do not require a legal basis to use it as the personal information will no longer constitute personal information that is regulated under data protection laws. However, our collection and use of such anonymised personal information may be subject to other laws where your consent is required. Please see our Cookie Policy for further details.

Where your personal information is not in an anonymous form, it is in our legitimate interest to use your personal information for marketing purposes.

 

  • Contributions to our publications. For more information click here.

We collect, maintain and (sometimes) publish the personal information of writers, bloggers, vloggers and other content providers who collaborate with us by submitting content for publication in our magazine and e-newsletter.

Who do we share your personal information with for these purposes?

With your consent, we will share your personal information with our magazine and e-newsletter readership when the content you submit to us is published in one of our publications. We may also share such personal information with a variety of third party postal providers who assist us in delivering our postal marketing campaigns/products to our contributors.

What is our legal basis?

As mentioned above, we will rely on your express consent whenever we publish your personal information in one of our publications.

  • Promotional Activity. For more information click here.

We sometimes run contests, competitions and promotional events via our Site, magazine and newsletters that you can enter.

We use the information you provide to run the relevant promotional activity (e.g. registering participants, selecting winners, awarding prizes), and to conduct joint promotions of a similar nature with other companies.

Who do we share your personal information with for these purposes?

We may share personal information with certain selected service providers we have retained for the purpose of administering and fulfilling our sales promotions. Such service providers may be granted access to personal information about our website visitors if such access is necessary to perform their services. However, such service providers are not authorized to use, process or disclose such personal information except as necessary to perform services on Wanderlust’s behalf or to comply with specific legal requirements.

We may also share personal information with our promotional partners (and their respective service providers) as necessary to conduct a joint promotion with another company. We will not share this information with our promotional partners for any other purpose (unless you consent to such sharing).

What is our legal basis?

Where your personal information is completely anonymised, we do not require a legal basis to use it as the personal information will no longer constitute personal information that is regulated under data protection laws. However, our collection and use of such anonymised personal information may be subject to other laws where your consent is required. Please see our Cookie Policy for further details.

Where your personal information is not in an anonymous form we will rely on your consent in order to process this data.

  • Business administration and legal compliance. For more information click here

We use your personal information for the following business administration and legal compliance purposes:

  • to comply with our legal obligations;
  • to enforce our legal rights;
  • protect rights of third parties; and
  • in connection with a business transition such as a merger, acquisition by another company, or sale of all or a portion of our assets.

Who do we share your personal information with for these purposes?

We will share your personal information with professional advisers such as lawyers and accountants and/or governmental or regulatory authorities.

What is our legal basis?

Where we use your personal information in connection with a business transition, enforce our legal rights, or to protect the rights of third parties it is in our legitimate interest to do so. For all other purposes described in this section, it is our legal obligation to use your personal information to comply with any legal obligations imposed upon us such as a court order.

Any other purposes for which we wish to use your personal information that are not listed above, or any other changes we propose to make to the existing purposes will be notified to you using your contact details.

5. How do we obtain your consent?

Where our use of your personal information requires your consent, you can provide such consent:

  • at the time we collect your personal information following the instructions provided; or
  • by informing us by e-mail, post or phone using the contact details set out in this Privacy

6. Our use of cookies and similar technologies

Our Sites use certain cookies, pixels, beacons, log files and other technologies of which you should be aware. You will be asked to consent to cookies when you first arrive, if you would like to change this, click on the Privacy button bottom right of any page to find out more about the cookies we use and how to manage and delete cookies.

7. Third Party Links and Services

Our Site may contain links to third party websites and services. Please remember that when you use a link to go from our Sites to another website or you request a service from a third party, this Privacy Policy no longer applies.

Your browsing and interaction on any other websites, or your dealings with any other third party service provider, is subject to that website’s or third party service provider’s own rules and policies. 

We do not monitor, control, or endorse the privacy practices of any third parties.

We encourage you to become familiar with the privacy practices of every website you visit or third party service provider that you deal with and to contact them if you have any questions about their respective privacy policies and practices.

This Privacy Policy applies solely to personal information collected by us through our Service and does not apply to these third party websites and third party service providers.

8. How long do we keep your personal information for?

We keep your personal indefinitely so that we have a record of requests you have made in the past e.g. requests for information in relation to our products and services. It is also important for us to maintain a record of your personal information in the event that you have asked us to no longer contact you.

If your information is only useful for a short period e.g. for specific marketing campaigns we may delete it.

9. Confidentiality and security of your personal information

We are committed to keeping the personal information you provide to us secure and we will take reasonable precautions to protect your personal information from loss, misuse or alteration.

We have implemented information security policies, rules and technical measures to protect the personal information that we have under our control from:

  • unauthorised access;
  • improper use or disclosure;
  • unauthorised modification; and
  • unlawful destruction or accidental loss.

All of our employees and data processors (i.e. those who process your personal information on our behalf, for the purposes listed above), who have access to, and are associated with the processing of personal information, are obliged to respect the confidentiality of the personal information of all users of our Services.

10. How to access your information and your other rights?

You have the following rights in relation to the personal information we hold about you:

Your right of access.

If you ask us, we’ll confirm whether we’re processing your personal information and, if so, provide you with a copy of that personal information (along with certain other details). If you require additional copies, we may need to charge a reasonable fee.

Your right to rectification.

If the personal information we hold about you is inaccurate or incomplete, you’re entitled to have it rectified. If we’ve shared your personal information with others, we’ll let them know about the rectification where possible. If you ask us, where possible and lawful to do so, we’ll also tell you who we’ve shared your personal information with so that you can contact them directly.

Your right to erasure.

You can ask us to delete or remove your personal information in some circumstances such as where we no longer need it or if you withdraw your consent (where applicable). If we’ve shared your personal information with others, we’ll let them know about the erasure where possible. If you ask us, where it is possible and lawful for us to do so, we’ll also tell you who we’ve shared your personal information with so that you can contact them directly.

Your right to restrict processing.

You can ask us to ‘block’ or suppress the processing of your personal information in certain circumstances such as where you contest the accuracy of that personal information or you object to us processing it. It won’t stop us from storing your personal information though. We’ll tell you before we lift any restriction. If we’ve shared your personal information with others, we’ll let them know about the restriction where it is possible for us to do so. If you ask us, where it is possible and lawful for us to do so, we’ll also tell you who we’ve shared your personal information with so that you can contact them directly.

Your right to data portability.

With effect from 25 May 2018, you have the right, in certain circumstances, to obtain personal information you’ve provided us with (in a structured, commonly used and machine readable format) and to reuse it elsewhere or to ask us to transfer this to a third party of your choice.

Your right to object.

You can ask us to stop processing your personal information, and we will do so, if we are:

  • relying on our own or someone else’s legitimate interests to process your personal information, except if we can demonstrate compelling legal grounds for the processing; or
  • processing your personal information for direct marketing.

Your rights in relation to automated decision-making and profiling.

You have the right not to be subject to a decision when it’s based on automatic processing, including profiling, if it produces a legal effect or similarly significantly affects you, unless such profiling is necessary for entering into, or the performance of, a contract between you and us.

Your right to withdraw consent.

If we rely on your consent (or explicit consent) as our legal basis for processing your personal information, you have the right to withdraw that consent at any time.

Your right to lodge a complaint with the supervisory authority.

If you have a concern about any aspect of our privacy practices, including the way we’ve handled your personal information, you can report it to the UK Information Commissioner’s Office (ICO). You can find details about how to do this on the ICO website at https://ico.org.uk/concerns/ or by calling their helpline on 0303 123 1113.

11. Changes to this Privacy Policy

We may make changes to this Privacy Policy from time to time.

To ensure that you are always aware of how we use your personal information, we will update this Privacy Policy from time to time to reflect any changes to our use of your personal information. We may also make changes as required to comply with changes in applicable law or regulatory requirements. We will notify you by e-mail of any significant changes. However, we encourage you to review this Privacy Policy periodically to be informed of how we use your personal information.